Terms & Conditions

Last Updated: 7th September 2025

1. WHO WE ARE

Natalie Boland Makeup Artistry is a professional makeup service provider based in East Markham, NG22 0QW.

This privacy policy explains how we collect, use, and protect your personal information.

Contact: [email protected]

2. INFORMATION WE COLLECT

2.1 Personal Information

• Name and contact details (phone, email, address)

• Event date and venue information

• Special requirements or preferences

• Allergy and skin sensitivity information

• Payment information (processed securely)

2.2 Photos and Images

• Before and after makeup photos (with your consent)

• Event day photos for portfolio use (with your consent)

2.3 Communication Records

• Email correspondence

• Text messages and phone call records

• Booking forms and contracts

3. HOW WE USE YOUR INFORMATION

3.1 Service Delivery

• To provide makeup services as contracted

• To communicate about your booking

• To prepare for your event requirements

• To process payments

3.2 Health and Safety

• To ensure suitable products are used

• To avoid allergic reactions

• To maintain hygiene standards

3.3 Business Operations

• To maintain booking records

• To manage scheduling

• To process payments and invoicing

• To comply with legal requirements

3.4 Marketing (with consent only)

• To showcase our work on social media

• To use photos on our website portfolio

• To send promotional materials (you can opt out anytime)

4. LEGAL BASIS FOR PROCESSING

• Contract performance: To fulfill our service agreement

• Legitimate interests: For business operations and safety

• Consent: For marketing and photo usage

• Legal compliance: For tax and business records

5. HOW WE PROTECT YOUR INFORMATION

5.1 Security Measures

• Secure storage of physical documents

• Password-protected digital files

• Limited access to authorized personnel only

• Secure payment processing systems

5.2 Data Retention

• Booking records: Kept for 7 years (tax requirements)

• Photos: Kept indefinitely with consent, deleted upon request

• Marketing communications: Until you unsubscribe

• Health information: Deleted after service completion unless ongoing bookings

6. SHARING YOUR INFORMATION

We do NOT sell or rent your personal information to third parties.

We may share information with:

• Payment processors (for secure transactions)

• Professional advisors (accountants, lawyers)

• Venues (only event-related logistics)

• Emergency contacts (if provided by you)

7. YOUR RIGHTS

You have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent for marketing

• Object to photo usage

• Request data portability

• Lodge complaints with the ICO

8. PHOTO AND IMAGE RIGHTS

8.1 Consent

• Photos are only taken with your explicit consent

• You can decline photo participation at any time

• Consent can be withdrawn after photos are taken

8.2 Usage

• Photos may be used for business promotion

• Images may appear on social media, website, marketing materials

• You will not be identified by name without additional consent

• Photos will be removed upon request

9. THIRD-PARTY SERVICES

9.1 Social Media Platforms When we share photos on social media, their privacy policies also apply.

9.2 Payment Processors We use secure payment systems that have their own privacy policies.

9.3 Website Analytics If we have a website, we may use analytics tools to improve user experience.

10. CHILDREN'S PRIVACY

We do not knowingly collect information from children under 16 without parental consent.

11. CHANGES TO THIS POLICY

We may update this privacy policy from time to time.

Changes will be communicated via email or our website.

12. CONTACT US

For any privacy-related questions or requests:

Natalie Boland Makeup Artistry

Address: East Markham, NG22 0QW

Phone: [To be added]

Email: [email protected]

To exercise your data protection rights or make a complaint:

Information Commissioner's Office (ICO)

Website: ico.org.uk

Phone: 0303 123 1113